Welcome to Traum Kaffee!
At Traum, we are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and protect the information we receive from you.
We may collect personal information such as your name, email address, and phone number. We may also collect data about your online activities, such as which websites you visit, what content you view, and which products you purchase.
Information collected through traumkaffee.com does not include customers' credit/debit card details and such information is not stored, sold, shared, rented, or leased to any third parties. Traum Kaffee complies with the privacy laws and regulations of the United Arab Emirates (UAE).
traumkaffee.com makes no representation that this site or any part of it is subject to the laws of other nations or operated according to them, or that it is appropriate or available for use in any specific jurisdiction. Those who choose to access the site do so at their own initiative and risk and are responsible for compliance with all local laws, rules, and regulations. Visitors from outside the UAE, by using this site, acknowledge that it is subject to the laws and regulations of the UAE and waive any claims that may arise under their own national laws.
This Privacy Policy is intended to help you understand how we use and protect the personal data you share with us, what data we collect, why we collect it, and what we do with it.
Information We Collect
Personal Information
The personal data we may collect includes your name, email address, physical address, phone number, title, and company or organization name. However, users may visit our store anonymously. We collect personally identifiable information (PII) only when users voluntarily provide it. Users may always refuse to supply personal information, though it may prevent them from engaging in certain site-related activities.
Non-Personal Information
When you visit and interact with our store, Traum and third parties contracted by Traum Kaffee to provide services may collect non-personal identification information such as browser name, computer type, technical information about users' means of connection (e.g., operating system and internet service providers), and other similar data.
Non-personal information is anonymous and does not personally identify you. It is usually collected through four sources on our site: IP addresses and web logs, pixel tags, cookies and similar technologies, and other voluntary submissions.
IP Addresses / Web Logs
Our servers automatically collect visitors’ Internet Protocol (IP) addresses and log files. Your IP address is a unique identifier assigned to your computer by your ISP. These are automatically logged and recorded each time you visit the site, along with timestamps and visited pages. This information is collected in aggregate form and contains no PII. We use this data to calculate usage levels, diagnose server issues, and administer the site. IP address collection is standard practice and widely used across the internet. We may also link IP addresses to PII to prevent fraud.
How Can I Withdraw My Consent?
If you no longer wish to receive cookies, you can modify your browser settings. (See Section 7 on Cookies.)
You can also withdraw your consent for us to contact you or to collect, use, or disclose your information by emailing us at: traumkaffee.com
Disclosure
We may disclose your personal information if required by law or if you violate our Terms of Service.
Payments
All online payments are processed securely via Stripe ([https://stripe.com/](https://stripe.com/)).
Third-Party Services
Generally, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, some third-party service providers (e.g., payment gateways) have their own privacy policies regarding the information we must provide to them for purchase-related transactions. We recommend reading their privacy policies to understand how your personal information will be handled by them.
Be aware that certain providers may be located in or have facilities located in a different jurisdiction than you or us. If you proceed with a transaction that involves the services of a third-party provider, your information may become subject to the laws of the jurisdiction(s) in which that provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party site or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and recommend reading their privacy statements.
Security
We take reasonable precautions and follow industry best practices to protect your personal information from being lost, misused, accessed, disclosed, altered, or destroyed. However, no method of internet transmission or electronic storage is 100% secure. We cannot be held responsible for unauthorized access beyond our control.
Cookies
What is a Cookie?
A cookie is a small text file placed and stored on your browser or device by a platform. Cookies allow the website owner to distinguish your activity from that of other users.
Cookies We May Use
Below are examples of cookies our store may use, along with their purposes and links for more information if available:
Analytics/Performance
* `_ga`, `_gat`, Google Analytics – Collects and aggregates data on how users interact with our store.
Permanent: [Google Analytics Cookie Usage](https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage)
Advertising
* `a_user`, Facebook – Tracks whether a user is logged into Facebook and enables us to advertise accordingly.
How to Decline or Delete Cookies
If you do not want to receive cookies, you can change your browser settings.
For detailed guidance across various browsers, visit: [https://www.aboutcookies.org/](https://www.aboutcookies.org/)
Age of Consent
By using this site, you affirm that you are at least the age of majority in your state or province of residence or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.
Changes to This Privacy Policy
We reserve the right to modify this policy at any time, so please review it frequently. Changes will take effect immediately upon being posted on the website. If we make material changes, we will notify you here so you are aware of what information we collect, how we use it, and under what circumstances we may use or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so we may continue selling products to you.
Questions and Contact Information
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at:
📧 [contact@traumkaffee.com]