Welcome to Traum Kaffee!

At Traum, we are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and protect the information we receive from you.

We may collect personal information, such as your name, email address, and telephone number. We may also collect information about your online activities, such as which websites you visit, what content you view, and what products you purchase.

Information collected through traumkaffee.com does not include the credit/debit card details of the customers, and those details will not be stored, sold, shared, rented, or leased to any third parties. Traum Kaffee complies with the privacy laws and regulations of the UAE.

traumkaffee.com makes no representation that this site is governed by or operated in accordance with the laws of other nations or that the site or any part thereof is appropriate or available for use in any particular jurisdiction. Those who choose to access the site do so on their own initiative and at their own risk and are responsible for complying with all local laws, rules, and regulations. By using this site, visitors from outside the UAE acknowledge this site is subject to the laws and regulations of the UAE and waive any claims that may arise under their own national laws.

This Privacy Policy is meant to help you to understand how we use and protect the personal information you share with us, what data we collect, why we collect it, and what we do with it.

What Information We Collect

Personal Information
The personal information we collect may include your name, e-mail, address, phone, title, company, or organization name. Users may, however, visit our Shop anonymously. We will collect personal identification information (PII) from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except it may prevent them from engaging in certain site related activities.

Non-Personal Information
When you visit and interact with our Shop, Traum and third parties with whom Traum Kaffee has contracted to provide services to Traum Kaffee may collect (Non-PII) Non-Personal Identification Information about Users, which may include the browser name, the type of computer and technical information about Users, means of connection to our site such as the operating system and the Internet service providers utilized and other similar information. Non-PII is anonymous and does not identify you personally. Non-PII is generally collected through the site from four different sources: Internet protocol addresses and web logs, pixel tags, cookies and other similar technologies as well as other Non-PII that you voluntarily provide.

IP Protocol Addresses/Web Logs
This site's web servers automatically collect the Internet Protocol (IP) addresses and log files of visitors. Your IP address is an identifying number that is automatically assigned to your computer by your Internet Service Provider (ISP). This number is identified and logged automatically in our server log files whenever you visit the site, along with the time(s) of your visit(s) and the page(s) that you visited. This information is collected in an aggregate form only and does not contain any PII. We use your IP address, and the IP addresses of all users, for purposes such as calculating site usage levels, helping diagnose problems with the site's servers, and administering the site. Collecting IP addresses is standard practice on the Internet and is done automatically by many websites. In addition to the Non-PII usage of IP Addresses described above we also may link your IP address to personally identifiable information for fraud prevention purposes.

Consent
How do I withdraw my consent?

If you do not want us to send you Cookies, you may adjust this in your browser settings. (explanation to be found in point 7. Cookies)

If after you opt-in, and you have changed your mind, you may withdraw your consent for us to contact or email you, for the continued collection, use or disclosure of your information, at anytime, by contacting us via email: traumkaffee.com

Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions.

For Payments:
All payments online are secured online payments provided by Stripe (https://stripe.com/).

Third-Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers we recommend that you read their privacy policies so you can understand the way your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. secured online payments provided by Stripe (https://stripe.com/).

Links
When you click on links on our store, they may direct you away from our site. We are in no way responsible for the content nor the privacy practices of other sites and encourage you to read their privacy statements.

Security
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. However, no internet-based site can be 100% secure, and we cannot be held responsible for unauthorized or unintended access that is beyond our control.

Cookies
What is a cookie? A cookie is a small file that is placed and stored on your browser or device by a platform. Cookies allow a website owner to distinguish the activities carried out from your device from other users of that website. Cookies When you visit our shop, various Cookies can be sent to your device. These are the very light text files, where data, including login information, are stored, and sent to your computer by the websites you visit.

How can I reject cookies or delete existing cookies?

If you do not want us to send you Cookies, you may adjust this in your browser settings. You can also visit https://www.aboutcookies.org/, which contains comprehensive information on how to do this on various browsers. This site includes details on how to delete cookies from your computer as well as more general information about cookies.

Cookies we may use
Below is a list detailing some examples of the different cookies that our Shop use. The information explaining the purpose of these cookies and, where applicable, includes links to further information that may be of use.

Analytical/Performance
_ga, _gat, Google Analytics, Collects and aggregates data about how users interact with our Shop. We use this information to know if our Shop is working as intended, as well as to understand how our users are getting to our Shop. Persistent


Advertising
a_user, Facebook, Tracks if someone has logged into Facebook with their device, and if so, allows us to advertise them on Facebook knowing they’ve been to our website.

Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and Contact Information
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at

[email protected]

Al Quoz 1

Warehouse No.12, Street - 8

Dubai, United Arab Emirates

Tel: +971 503852855